Right of cancellation

Right of cancellation up to 14 days, exclusion of right of cancellation, cancellation policy

You have the right to cancel this agreement within fourteen days without stating a reason. 

The cancellation period is fourteen days from the date on which you, or a third party nominated by you who is not the carrier, take(s) possession of the goods. To exercise your right of cancellation, you must inform us 

MGM Cosmetics GmbH
Mittelweg 162, 20149 Hamburg, Germany
Email: service@mgm-cosmetics.com

of your decision to cancel this agreement with a clear statement (e.g. in a letter sent by post, a fax or an email). 

To ensure compliance with the cancellation period, it is sufficient to inform us before the end of the cancellation period that you are exercising your right of cancellation. 

Consequences of cancellation 

If you cancel this agreement, we must refund to you all payments we have received from you, including delivery fees (except additional costs arising from your choice of a delivery method other than the least expensive standard delivery offered by us), without delay and at the latest within fourteen days from the date on which we received notice of your cancellation of this agreement. For the refund, we will use the same payment method used by you in the original transaction unless otherwise expressly agreed with you; under no circumstances will you be charged any fees for the refund. We may refuse to refund you until we have received all of the goods back from you or until you provide proof that you have returned the goods – whichever happens first. You must return the goods to us 

MGM Cosmetics GmbH
Mittelweg 162, 20149 Hamburg, Germany
Email: service@mgm-cosmetics.com 

without delay and in any case within fourteen days from the date on which you informed us of your cancellation of this agreement. Sending the return before expiry of the fourteen day cancellation period is sufficient to ensure compliance with the cancellation period. 

You must bear the immediate costs for the return of the goods. You must only compensate us for any loss of value of the goods if this loss of value is a result of any handling of the goods which is not necessary to assess the condition, properties or functionality of the goods.

Return costs agreement

In case of cancellation, the costs of the return shall be borne by you.